"A Youth worker needs to be a very good “human” reader, very flexible, have good reactions, creative, good listener, role model etc. A good youth worker should be able to act as a role model but also as a friend. He should be able to support and mentor, motivate, encourage and give constructive criticism in order to help young people to develop themselves. They do all this through activities but also through conversations. Sometimes it’s just important to “be there” so that young people would feel safe."

- Ivar Olesk, Estonia

Competences A Youth Worker Should Exhibit

- Show energy, patience and creativity 

- Be willing to collaborate  with other organisations 

- Have a positive approach to new challenges

- Engage directly with young people 

- Interact with young people 

- Help young people develop and mature into responsible adults

- Help create a better society

- Support young people to voice their opinions

- Good influence on the lives of young people

- Indicators for youth participation

- Be an advocate for young people’s participation

- Create an environment which is accessible and inclusive

- Support young people and staff who are marginalised or excluded

- Encourage young people to be positive about and make connections within the community

- Reflect on their practice and be aware of their own values, attitudes etc

- Be a positive role-model

- Take into account different abilities and needs when planning

- Challenge stereotypes, prejudice, discriminatory language, behaviour and attitudes

- Use a lot of different and creative methods

- Include young people in different steps of the process

- Value the role and contribution that young people make to the design, delivery and evaluation of youth work

- Challenge views and behaviours which undermine young people’s participation

- Build positive relationships with young people

- Support young people to participate in decision-making

- Be a positive role model for young people

- Respect young people’s right to participate in decisions that affect their lives

- Have a range of resources that reflects the diversity of identities and needs in our society

- Promote opportunities for young people to explore and reflect on their values and beliefs in a safe and supportive environment

- Have and share an understanding of the underpinning ethos and principles of their organisation

- Be sensitive and support young people in exploring and at times changing their viewpoint

- Reflect on their practice and to be aware of their own values and beliefs

- Show a commitment to exploring values and beliefs with young people

- Consult young people on how to plan and implement monitoring and evaluation

- Involve young people in report writing

- Used certificate examples (Youth Pass, certificates) 

"Youth workers foremost require good communication and organisational skills. Communication skills in the sense that they are able to communicate with different targets of young people. Youth worker should be able to listen emphatically and understand be able to identify and acknowledge the needs of young people. Transforming the needs into objectives for actions would require the youth worker to be able to have certain organisational skills and be able to engage young people in the process of coming to a desired solution. In this process identifying the learning of the participants and young people and celebrating it is a key to understand growth."

- Florim Rexhepi, North Macedonia

"Youth workers should be able to provide learning opportunities for young people, through creating safe, motivating them and providing young people with appropriate guidance and feedback. Overall in my opinion youth workers should be able to assist young people to identify and take responsibility for the role they want to have in their community and society, and support them to achieve their potential and goals."

- Matej Manevski, North Macedonia

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